Rail operators come from Metro Transit. Bus drivers are recruited to go to rail. The requirements are pretty minimal and the seniority situation at rail has made rail a place that highly experienced, high seniority bus drivers want nothing to do with it. There’s a good chance that your rail operator never drove a bus full time coming to rail directly from part time bus driving.
Rail supervisors can come from anywhere. And I mean anywhere. If you think that rail would prefer to promote rail operators from within to become supervisors, you would be wrong.
Highly qualified, experienced, senior rail operators are passed over in order to promote supervisors from bus drivers and other areas of King County employ. In fact, the most recent rail supervisor recruitment was open to the general public. So take note bus drivers, if you want to be promoted at rail, you stand a better chance not being a rail operator.
There is a reasonable chance that the rail supervisor you see never operated a train before being hired as a supervisor, or was an operator for a very brief period. The deck is stacked against rail operators in lots of ways, and it shows in the poor morale of operators in general regarding management.
Supervisors at Metro Transit (buses) are there to help the operators (drivers) do a difficult job. Supervisors at rail don’t have that mindset generally. Helping an operator is a burden, and it’s way more fun to catch them doing something wrong rather than guide them into not doing it in the first place.
Supervisors who work Link Control Center are also a mixed bag. Some are helpful and understanding, while others bait operators into making critical errors. You know, for fun.